Privacy Policy

Last Updated: Jan 2024

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website or use our service and tell you about your privacy rights and how the law protects you.

1. Information Collection

We collect various types of information for the purposes of providing and improving our service to you. The types of data we collect include:

Billing Information: We collect your name, email address, physical address, and transaction details to process translations and payments.
Browser Language and Translation Files: We collect information about your browser language and the translation files you provide to offer tailored services.
Cookies and Usage Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer.

2. Information Usage

Your data is used for various purposes, including:

To provide and maintain our service.
To notify you about changes to our service.
To provide customer support.
To gather analysis or valuable information so that we can improve our service.
To monitor the usage of our service.
To detect, prevent, and address technical issues.
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

3. Information Sharing

We share your personal information with third parties only in the ways that are described in this Privacy Policy

Payment Processing: We share your billing information with Stripe for the purpose of processing payments securely.
Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

4. User Rights

As a user, you have the right to:

Access and receive a copy of the personal data we hold about you.
Rectify any personal data held about you that is inaccurate.
Request the deletion of personal data held about you.
Withdraw your consent at any time where we rely on your consent to process your personal information.

5. Data Storage and Security

We take the security of your data seriously. Your data is stored on servers located in the EU, specifically in Germany. We implement a variety of security measures to maintain the safety of your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and update the "effective date" at the top of this Privacy Policy.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us